Connect First Delivery
- Ask First Delivery for your API token (your sales contact or their support).
- In JAWEBNI: Orders / Appointments › Couriers card › Manage couriers.
- Open First Delivery (“Available”), paste the token in Courier access (API token) and click Save. It is encrypted and never shown again.
- Click Test connection: “Connection OK ✓”.
- Pick Tell the customer when it ships: No, Message to approve (it lands in Messages, you send it in one click) or Auto-send. Then Make default.
Ship an order
- Open a confirmed order and click Ship.
- Check the Consignee (name, phone, address, city, governorate) and the To collect (COD) amount. If the city is not recognised, pick it from the list.
- Click Confirm shipment: “Parcel created ✓”. Nothing is sent to the courier before you confirm.
First Delivery accepts at most 999 DT to collect, delivery included.
Tracking
In the order, Tracking block: tracking number, status (Waiting for pickup, In transit, Delivered, Returned…), Refresh, Label and Cancel parcel (only before pickup).
Other couriers
soon Aramex, Rapid-Poste, Navex, Intigo and JAX Delivery show “Soon”: you can already save your access details, they will be switched on as soon as possible.
Still stuck?
Email us at [email protected] and describe what you see on screen. Support is by email.